FAQ - Business Technology Specialists in London

Frequently Asked Questions

Do you have questions about IT Support Services or Managed IT Service Providers? Perhaps you are looking for guidance on what the best type of IT Support for your business would be?

General Question

What makes Managed IT Services better than traditional support?

Managed IT Services prevent issues from happening in a pro-active way. Traditional IT Support waits for something to break or go wrong and then reacts. This wastes valuable time and often costs much more. Think of it like taking your car for a regular service instead of waiting for it to break at the worst possible time.

Do you require a 2 year or longer support agreement?

No. You are welcome to put us to the test on a month to month basis first. Once you are ready, we can move you over to a longer term support agreement which offers significantly lower monthly rates and other benefits.

How can we make the move to Rhentech?

Moving is very easy. We will take care of everything as part of our customer onboarding process. We will make contact with your current IT company or IT person, and take care of all the details for you.

What industries do you work with?

We support customers in the following industries:

Financial Services
Banking
Manufacturing
Engineering
Education
Real Estate
Construction

Do you offer free audits?

Yes, we offer a free initial consultation and basic IT audit to qualifying businesses.

What are your support hours?

Our Support Hour is 24/7

If you have any other questions or would like to have a chat about your IT needs, feel free to contact us. To save everybody time, we can book an initial Teams or Zoom call to find out what you require and see how we could work together.

Send Us a Message

Fill up the form and our team will get back to you within 24 hours.

Frequently Asked Questions

Do you have questions about IT Support Services or Managed IT Service Providers? Perhaps you are looking for guidance on what the best type of IT Support for your business would be?

Table of Contents

General Question

What makes Managed IT Services better than traditional support?

Do you require a 2 year or longer support agreement?

How can we make the move to Rhentech?

What industries do you work with?

Do you offer free audits?

What are your support hours?

If you have any other questions or would like to have a chat about your IT needs, feel free to contact us. To save everybody time, we can book an initial Teams or Zoom call to find out what you require and see how we could work together.

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